{"id":2965,"date":"2024-09-24T10:40:50","date_gmt":"2024-09-24T08:40:50","guid":{"rendered":"https:\/\/ecojewelry.se\/?page_id=2965"},"modified":"2025-09-17T10:34:34","modified_gmt":"2025-09-17T08:34:34","slug":"retur-och-aterbetalningspolicy","status":"publish","type":"page","link":"https:\/\/ecojewelry.se\/en\/retur-och-aterbetalningspolicy\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-1024x576.jpg\" alt=\"\" class=\"wp-image-2966\" style=\"width:1198px;height:auto\" srcset=\"https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-1024x576.jpg 1024w, https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-300x169.jpg 300w, https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-768x432.jpg 768w, https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-1536x864.jpg 1536w, https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-2048x1152.jpg 2048w, https:\/\/ecojewelry.se\/wp-content\/uploads\/2024\/09\/vecteezy_target-and-percentage-growth-of-investment-and-interest-on_47846783-600x337.jpg 600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We at ecojewelry.online strive to offer our customers the best products and services. Due to the high shipping costs we incur to ensure the products reach you safely, we regret that we cannot accept returns or exchanges of items.<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cases eligible for refund:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Damaged or faulty products<\/strong>: If you receive a damaged or faulty product, please contact us within 48 hours of receipt. In these cases, we will cover the shipping costs and send a new product or refund the full amount.<\/li>\n\n\n\n<li><strong>Checking the products<\/strong>: We ask our customers to check the products immediately upon receipt to ensure their quality.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Exception:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products that have been used or altered after receipt are not eligible for a refund or exchange.<\/li>\n\n\n\n<li>No returns are accepted for products that do not have any defects or where the fault is not ours.<\/li>\n<\/ul>\n\n\n\n<p><strong>If you have any questions or need support, please contact us via email support@ecojewelr.se or phone number: 0046727883057.<\/strong><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Fall som \u00e4r ber\u00e4ttigade till \u00e5terbetalning: Undantag: Vid fr\u00e5gor eller behov av support, v\u00e4nligen kontakta oss via e-post support@ecojewelr.se eller telefonnummer: 0046727883057.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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0046727883057.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/pages\/2965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/comments?post=2965"}],"version-history":[{"count":2,"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/pages\/2965\/revisions"}],"predecessor-version":[{"id":3353,"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/pages\/2965\/revisions\/3353"}],"wp:attachment":[{"href":"https:\/\/ecojewelry.se\/en\/wp-json\/wp\/v2\/media?parent=2965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}