We at ecojewelry.se are happy to offer local deliveries within Sweden. Please read our shipping policy carefully to understand how we handle deliveries and any questions related to shipping.
1. Shipping costs
We offer free shipping for all orders over SEK 300. For orders under SEK 300, a shipping fee will be added, which will be indicated at checkout before you complete your purchase.
2. Delivery area
Our shipping is only valid within Sweden. We do not currently offer international deliveries, and therefore no handling of customs or other international fees is required.
3. Delivery time
We strive to deliver your orders as quickly as possible. Usually delivery takes place within [5] business days after the order has been processed. Delivery time may vary depending on your location and other factors beyond our control, but we work to ensure a smooth and fast delivery process.
4. Processing of orders
All orders are processed and shipped within [3] business days after they have been placed. You will receive a confirmation email when your order has been shipped, along with any tracking information if applicable.
5. Failed deliveries
If we are unable to deliver your order due to incomplete or incorrect delivery details, we will contact you to update the information. It is your responsibility to ensure that the delivery details are correct when ordering.
6. Shipping damage
We strive to package all products safely and securely to minimize the risk of damage during transit. If your product arrives damaged, please contact us immediately so we can resolve the issue.
7. Delivery confirmation
Once your order has been shipped, you will receive a confirmation email along with an estimated delivery time and any tracking information. You can use this information to follow your package until it reaches your door.
8. Contact
If you have any questions about our shipping policy or specific deliveries, please do not hesitate to contact us via E-mail: support@ecojewelry.se . We are here to help you with all questions related to shipping and delivery.
